Frequently Asked Questions
Everything you need to know about shopping with Three-Egypt.
What is the typical shipping timeframe for orders within Egypt?
We strive for speed. Orders within Cairo and Giza are usually delivered within 24-48 hours, while other governorates may take 3-5 business days.
Do you offer a warranty on electronic accessories?
Yes, all our premium electronics and mobile accessories come with a standard 12-month warranty against manufacturing defects to ensure your peace of mind.
Can I return a product if I change my mind?
We offer a 14-day return policy for unused items in their original, sealed packaging. Please contact our support team to initiate a return request.
What payment methods do you accept?
We accept Cash on Delivery (COD), all major credit cards, and popular digital wallets like Vodafone Cash for a seamless checkout experience.
Are the products on Three-Egypt authentic?
Absolutely. We pride ourselves on sourcing only 100% genuine products directly from authorized distributors and reputable brands.
How can I track the status of my order?
Once your order is dispatched, you will receive an SMS and an email containing a tracking link to monitor your shipment's progress in real-time.